Replacing Your SensaVox Power Adapter Safely

Quick answer

If your SensaVox stimulator isn't powering on, the most common fix is replacing the mains power adapter with the official replacement set, which includes worldwide plug adapters.

Diagnosis steps

• Symptom: The stimulator does not power on, or powers on intermittently. The LED indicator may be dim or off.
• Likely cause: The original adapter is lost, damaged, or failing. Check for visible cable breaks, bent connector pins, or a loose fit in the device port.
• Corrective action: Replace with the official Replacement SensaVox Mains Power Adapter. Plug the 9V DC supply into your device, then connect the appropriate regional plug adapter and mains power. If the device still does not power on after replacement, the issue may be internal. Contact ElectraStim support or consult a professional.
• Stop or choose another option: Do not use a universal adapter with adjustable voltage or incorrect polarity. If you are unsure about compatibility, stop and purchase the official replacement to avoid damage.

Product facts

• Replacement SensaVox Mains Power Adapter: This replacement set contains a 9V DC power supply and 4 worldwide mains plug adapters, suitable for all outlets globally. You get exactly the right voltage and plug compatibility, so you can power your SensaVox safely at home or while traveling.